1. Your needs are systematically assessed to create an individualized service plan.
2. A supervisor introduces you to each care giver who provides you service.
3. We arrive on time.
4. We are productive throughout our visit.
5. Care givers give you their full attention, including silencing their cell phones.
6. Your safety is constantly in mind.
7. We respect your dignity and property.
8. You receive accurate and timely billings.
9. A supervisor is immediately available 24 hours each day.
10. Your personal information is kept confidential an secure.(c)
