| Before any of our care givers begin an assignment one of our Service Coordinators reviews your service plan with them to confirm they have the skills for the assignment. The Coordinator then arranges an introduction with you so you can meet the care giver, usually a or so day before the first day of the assignment. After the assignment begins, our Service Coordinator contacts you to learn if your needs and expectations were met. If changes are needed they communicate those changes to the care giver. Coordinators will routinely meet with clients once for twice each month, and evaluate the service you are receiving.In-turn, each care giver’s performance is reviewed each month, and they receive a substantial reward when achieving our established standards. |